Terms & Conditions

Institute for Youth Work – Personal Data Code

The Institute for Youth Work (IYW) has applied for registration with the United Kingdoms Information Commissioner under the Data Protections Acts.

Institute for Youth Work
Kemp House
152-160 City Road
London EC1V 2NX

The Data Protection Acts 1998 means that IYW must process fairly all data held about members. The IYW respects that your personal information is your personal property and as such we recognise that this places serious responsibilities on us.  The IYW has membership categories – Student, Institute Member, Institute Certified Member and Organisational Supporters.  Data protection covers all members whether joining, past members, customers, consultants and staff.


This sets out our policy on the privacy of you the individual member.


By using this website and registering as a member of the IYW it signifies your consent to us collecting and using personal data about you as specified below.  Should we choose to change our terms, changes in policy will be posted on the website to keep you informed about the information collected and used.


All information provided to the Institute for Youth Work will be treated as confidential at all times.  The IYW will store and use the following types of data collected from members:

Contact Details, your title, full names, job title, employment and contract type, employer, addresses, telephone number, email address and website addresses.

Historical information provided by yourself to prove membership category e.g. Institute Certified category evidence of professional qualification.

Personal Data you include in the My IYW section of the website, where you can record Continued Professional Development (CPD), training and events undertaken, qualifications gained and information about your employment including job roles and responsibilities.

Financial Data: information you give us related to subscriptions and any other payments to Institute for Youth Work, plus any information generated by, your bankers and other related agencies to record payments, dates, reminders, credit cards, bank details and other transactions with IYW.  Credit card and bank card details are not stored by IYW.

Survey Data: Information collected from your voluntary participation in surveys and consultations that will be used for research purposes.

Active Membership Data: Information about your IYW activities including CPD records input by yourself on My IYW, involvement in decision making processes Advisory Council, Executive Committee, working groups or election/ voting activities

Web Statistical Data:  Information about your use of the IYW website (www.iyw.org.uk), number of times accessed, activity use of site and resources accessed.


We reserve the right to access and disclose individually identifiable information to enable us to comply with applicable laws and lawful government requests to operate systems and protect itself or its users.


We have strict security procedures covering the storage of your information in order to prevent unauthorised access and to comply with the terms of the Data Protection Act 1998.  We therefore reserve the right to ask for proof of identification or for other personal information before we can process your enquiry.

The personal information we collect from you online is stored by us on databases protected through access controls, firewall technology and other appropriate security measures.

Data will be kept for members throughout membership subscription periods and for 7 years after membership has been terminated by either party.


If you have any questions or concerns about this policy please contact IYW for more information.

Website Use and Content

We aim to ensure information provided on the site is accurate and up to date.   We shall not be liable for any direct, indirect, incidental, consequential or omissions on the material contained on the site.
Members will be providing information, forums, CPD activities, the IYW does not accept responsibility for the ownership of this material nor in connection with any third party websites.  The IYW do not endorse or approve the content of external sites.


These guidelines must be followed at all times when contributing to the IYW online-community. This includes commenting in the discussion forums, uploading materials and contributing to IYW discussions via third-party platforms such as Twitter, Facebook, LinkedIn (etc):

A Contribution must:

Adhere to the ethical guidelines which were agreed to when signing up as a member

Be relevant to the IYW community

Comply with applicable law in the United Kingdom

A Contribution must not:

Be derogatory, threatening, unlawful, obscene, offensive, hateful or abusive Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age

Disclose personal data in respect of any individual who has not given consent Infringe any copyright, database right or trademark, or other intellectual property right of any other person

Be likely to harass, upset or cause distress to any other person

Impersonate any person, or misrepresent your identity or affiliation with any person/organisation


When using the IYW forum, you acknowledge that:

The views expressed by any individual are those of the individual and do not necessarily reflect the entire community of IYW

Any advice or information posted within the forums should not be regarded as a substitute for professional advice from your employer, your training provider or other professional person/body

Any advice given on the forum should not necessarily be accepted as true or correct, and it is your responsibility to check the validity of any advice before you rely upon it. The IYW disclaims all liability and responsibility arising from any reliance placed on such materials by any visitor to the forum, or by anyone who may be informed of any of its contents.

Providing materials/information for the IYW community:

Members can submit content via email that they feel may be of relevance to members of the IYW and this is moderated in line with the submission guidelines and content guidelines. Once uploaded, materials/information becomes publically-available to all members and remains non-confidential.

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